Transparent payment terms for a smooth and reliable booking experience
This Payment & Booking Policy explains the payment terms applicable when you request booking assistance through MussoorieDeal. We operate as an independent hotel booking assistance platform and are not the official website of any hotel listed on our platform.
All booking-related communication and correspondence should be made directly with MussoorieDeal through our official contact details mentioned on this website.
To process and confirm your booking request with the hotel, an advance payment may be required. The advance amount depends on the selected hotel, travel dates, and seasonal demand.
Payment schedules vary based on hotel policies, room category, and peak or off-season periods. Details regarding the required advance and balance payment will be clearly communicated to you before payment confirmation.
A booking is considered confirmed only after receipt of the required payment and confirmation from the hotel. MussoorieDeal facilitates the booking process but does not guarantee availability until the hotel confirms the reservation.
For bookings made close to the check-in date or during peak seasons, hotels may require full payment in advance. Such requirements will be informed to you prior to payment.
Important: Any applicable bank or payment gateway charges will be communicated in advance. All payments should be made only to the official bank account shared by MussoorieDeal.
Our team will never ask for your debit/credit card number, CVV, OTP, net banking password, or request payment to any personal account. Please report any suspicious communication immediately to info@mussooriedeal.com.
Cancellation requests must be submitted in writing. Cancellation and refund terms are governed by the individual hotel’s policy and the timing of the cancellation. Applicable charges and refund timelines will be clearly shared with you at the time of booking confirmation.