Transparent payment terms for a smooth and reliable booking experience
This Payment & Booking Policy explains the payment terms applicable when you request booking assistance through MussoorieDeal. We operate as an independent hotel booking and promotion platform and act as a preferred business partner for various hotels and resorts in Mussoorie. We are not the owner or official website of any hotel listed on our platform.
MussoorieDeal provides booking assistance and helps connect customers with suitable hotels based on their preferences. All booking-related communication and coordination is managed through our support team using the official contact details mentioned on this website.
To process and secure your booking with the selected hotel, an advance payment may be required. The advance amount depends on the hotel’s policy, travel dates, and seasonal demand.
Payment schedules are determined by the respective hotel or resort. Details regarding advance and balance payment will be clearly communicated to you before confirmation.
A booking is considered confirmed only after the required payment is received and the hotel provides confirmation. MussoorieDeal facilitates the booking process but does not guarantee room availability until it is confirmed by the hotel.
For last-minute bookings or peak travel seasons, hotels may require full payment in advance. Such conditions will always be informed to you prior to making any payment.
Important: Any applicable bank or payment charges will be informed in advance. Payments should only be made to the official account details shared by MussoorieDeal.
MussoorieDeal will never ask for your debit/credit card details, CVV, OTP, or net banking password. We also do not request payments to personal accounts. Please report any suspicious activity immediately at info@mussooriedeal.com.
Cancellation requests must be submitted in writing. All cancellation and refund decisions are subject to the respective hotel’s policy and timing of cancellation. MussoorieDeal acts only as a facilitator, and applicable charges or refund timelines will be communicated as per the hotel’s terms at the time of booking.